We believe clothing should be a companion of honesty—not a disguise, but a reflection of who you are. Our designs stand at the intersection of clarity and comfort, inspired by the simplicity of light and the depth of truth.

Our pieces are rooted in modernity yet timeless in spirit. We do not chase fashion trends; instead, we create forms that let women shine in their truest light. Our goal is to offer enduring style over seasonal noise.

To ensure your pieces remain timeless: Wear me. Love me. Wash me gently. Give me time to dry. Press me or don't. Bring me on adventures. Wear me with pride. Please always refer to the specific care label inside your garment for the best results.

Once we have received your payment, we will process it as soon as possible, and your order status will update to "Processed." After our team performs a final quality control check, we will send your goods, and the status will change to "Shipped."

You can check your status at any time by logging into your account. We will also send a tracking number to the email address provided. If you don't see this notification, please check your spam folder before contacting us.

We aim to process orders quickly. Please note that we are unable to ship your order if there are any unresolved problems regarding payment.

Yes, we are happy to share our pieces globally. Customers in Singapore, Malaysia, and Australia can order directly through our website.

Shipping fees are based on the weight of the order. If the accumulated weight exceeds 1 kg, an additional fee will be applied for the next kilogram.

We move with care and speed.

• Same-Day Shipping: If you confirm payment before or at 12:00 PM, we will send your item on the same day.
• Weekends & Holidays: Orders placed over the weekend or on holidays will be processed on the following business day.

We appreciate your patience as your order makes its way to you.

• Domestic (Indonesia): Please allow 1 – 5 working days.
• International: Please allow 4 – 7 working days, depending on the destination.

Note: Deliveries using express options may occasionally face slight delays of 1-2 days, and more distant cities may require a little extra time.

Once your order has been shipped, you will receive an email with your tracking information. You can also track your order by logging into your account and viewing your order history.

We kindly ask that you monitor your package's status to ensure a smooth arrival.

We ensure every piece leaves our hands in perfect condition. However, please understand that Luce & Vera cannot be held responsible for:

• Delays or damage caused in-transit by courier agencies.
• Loss of merchandise after delivery has been confirmed.
• Packages undelivered due to incomplete or misspelled addresses, or because no recipient was available.

It is the customer’s duty to make sure that all details—especially the shipping address—are correct and complete.